Enterprise Management System
Operational Intelligence, Unified
A comprehensive platform for operations, finance, maintenance, and compliance — powered by AI with Human-in-the-Loop governance.
Why TekToro EMS
Four foundational principles that set our platform apart from legacy enterprise management systems.
Predictability
Fixed monthly costs with transparent pricing. No hidden fees, no escalating costs as you grow.
Transparency
Complete visibility into your operations, finances, and performance. Your data, your dashboards, your decisions.
Security
Enterprise-grade security with role-based access, encryption at rest and in transit, and SOC 2 compliant infrastructure.
Zero Metering
No per-user metering surcharges. Scale your team without worrying about per-seat cost escalation.
Core Modules
Six integrated modules that cover every aspect of enterprise operations management.
Operations Dashboard
Real-time operational KPIs, asset status, and production metrics across all sites.
Financial Portal
Revenue tracking, cost allocation, invoice management, and profitability analysis by asset and site.
Maintenance Management
Work order tracking, preventive maintenance scheduling, and equipment lifecycle management.
Compliance & Reporting
Automated regulatory reporting, audit trails, and document management.
Resource Planning
Personnel scheduling, equipment allocation, and project resource management.
AI Enterprise Suite
Machine learning models for demand forecasting, anomaly detection, and operational optimization with Human-in-the-Loop governance.
Data Flow
From field sensors to executive decisions — see how data moves through the TekToro ecosystem.
Field Assets
Sensors, meters, RTUs
SCADA
Real-time monitoring
EMS
Enterprise management
AI Suite
Predictive analytics
Decision
HITL governance
Financial Portal
Complete financial visibility from invoice to P&L. Track revenue per asset, allocate costs across sites, and generate automated financial reports — all within a unified platform that connects operational data to financial outcomes.
AI Enterprise Suite
Machine learning models that augment human decision-making — never replace it. Every AI recommendation is transparent, explainable, and requires human approval before action.
- Demand Forecasting & Trend Prediction
- Anomaly Detection & Early Warning
- Operational Optimization Recommendations
- Natural Language Reporting & Queries
- Human-in-the-Loop (HITL) Governance
HITL Governance
Every AI action in the EMS follows a strict governance model:
- 1 AI generates recommendation with confidence score
- 2 System presents options with full context
- 3 Human reviews, modifies, or approves
- 4 Action executes with complete audit trail
User Licensing
Flexible seat types designed for every role in your organization — from executives to field operators to external clients. Mix and match to fit your team structure.
Full Seat
Complete access to all modules, dashboards, and administrative functions. For managers and power users.
Light Seat
View-only access to dashboards and reports with limited data entry capabilities. For field staff and supervisors.
Client Seat
External-facing portal access for clients to view their project status, reports, and invoices.
Hosting & SLA
Uptime SLA
Guaranteed platform availability
Encryption
Data encrypted at rest and in transit
Backups
Automated daily backups with 30-day retention
Frequently Asked Questions
Common questions about user licensing, module access, data security, and AI governance.
How does user licensing work across the three seat types?
Full Seats provide complete read/write access to all modules, dashboards, and administrative functions — ideal for managers and power users. Light Seats offer view-only access to dashboards and reports with limited data entry for field staff. Client Seats give external stakeholders portal access to their project status, reports, and invoices. You can mix and match seat types and adjust quantities monthly.
Can specific users be restricted to only certain modules?
Yes. Role-based access control lets you assign granular permissions per module, per user. A maintenance supervisor can have full access to Maintenance Management but only view access to Financial Portal, for example. All permissions are configurable through the admin dashboard without engineering support.
How is our data protected and where is it stored?
All data is encrypted at rest (AES-256) and in transit (TLS 1.3). The platform runs on SOC 2 compliant infrastructure with automated daily backups and 30-day retention. Your data is stored in geographically redundant data centers. You retain full ownership of all data and can export it at any time in standard formats.
What systems does the EMS integrate with?
The EMS integrates natively with TekToro SCADA via real-time data feeds and supports REST API connections to third-party ERP systems (SAP, Oracle, NetSuite), accounting platforms (QuickBooks, Xero), and business intelligence tools. Custom integrations can be developed for proprietary or legacy systems through our Professional Services team.
How does the AI Enterprise Suite govern automated recommendations?
Every AI action follows our Human-in-the-Loop (HITL) governance model: the AI generates a recommendation with a confidence score, the system presents options with full context and reasoning, a human operator reviews, modifies, or approves the action, and then the action executes with a complete audit trail. No AI recommendation is acted upon without human approval.
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Al Doucet
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